Frequently Asked Questions

Product Questions

What is included in the Spirit Vessel Ceremonial Package?

Included is the urn, the ceremonial guide, a medium sized offering bowl, a smaller incense bowl, a candle, gold ceremonial thread, and an engraved pen.

What is included in the Spirit Vessel Ceremonial Package?

Is customization of the urn available?

Is customization of the urn available?

We are working on customization options and will have them available soon. Drop us a line if you have a commission request. Be sure to sign up for our newsletter so that you can be among the first notified. 


Is customization of the urn available?

Can I purchase the urn alone?

Can I purchase the urn alone?

Not at this time. Our intention is not only that you have a beautiful object in your home to venerate your loved one but more so we want to give you the experience of honoring your loss through the intentional space of holding a ceremony.

What if I have end of life plans that don’t include cremation?

What if I have end of life plans that don’t include cremation?

Spirit Vessel urns are lovingly filled with beautiful dried roses before shipping to symbolically hold the space inside the vessel. Should you choose an end of life solution that does not include cremation, the urn acts as a container in which you can keep meaningful mementos and is a place to visit the memory of your loved one. 


Do you have payment plans available?

Do you have payment plans available?

Yes, payment plans are available. Please visit our Shop page for details.


Benefits of Cremation

Cost Savings 


Cost Savings 

When compared to a traditional burial, cremation is significantly less expensive. Cremation does not require a grave site, headstone, or casket. The 2019 national median cost of a traditional funeral with viewing and cremation was only ⅔ the cost of a funeral and viewing with burial¹. Should you choose to have a ceremony designed to your taste, and there is even more flexibility to stay within your desired budget. Our Ceremonial Experience page offers more details in regards to what you can expect. If you feel that your specific question has not yet been answered, send us an email on our Customer Support page. Your questions are important to us so please don’t hesitate to reach out. 

Environmentally Friendly

Environmentally Friendly 


While the initial cremation does require a large amount of fuel, it is a one time event, whereas a traditional burial uses a small plot of land forever in theory. With the world population rising and land becoming ever more precious, cremation offers a more sustainable solution. 

Final Resting Place Options

Final Resting Place Options 


No longer is a family limited by cemetery locations when one chooses cremation. Ashes can be scattered in meaningful places, kept in an urn in family homes, or a combination of both.


Portability of Cremains 

Portability of Cremains 

Should family members move, the urn is easily transported for safe keeping in the family. 

Flexibility of Memorial Timing 

Flexibility of Memorial Timing 

Cremation allows for the ashes to be held in safekeeping until a family is able to be together to memorialize their loved one. 


Shipping and Returns

How long does shipping take and what does it cost?

How long does shipping take and what does it cost?

We ship your products within 3 business days. Standard shipping is included and is approximately 3-5 business days. Expedited shipping options are available upon checkout. 

Do you ship internationally?

Do you ship internationally?

Yes we do! However, we are unable to offer Standard shipping at no additional charge. Shipping fees will be calculated at checkout. 

What is your return policy?

What is your return policy?

Due to the sensitive nature of this work, we do not offer returns.

If you have any questions or concerns with the product please reach out us at support@spiritvessel.com.

We are happy to help you. 

Should you have any additional questions, please reach out to us.